Shipping & returns

– We have a daily pick-up from USPS at 2pm Central Time and a UPS pick-up (Monday through Friday only) at 3pm Central Time. In stock orders are generally shipped within 1 to 3 business days.

 

Flat Shipping (Coffee)

– U.S. $8.99 CAD

– Canada$12.99 CAD

– Rest of the World $24.99 CAD

Flat Shipping (Merchandise)

– Worldwide $8.99 CAD

**FREE SHIPPING on orders over $50 CAD in U.S.

 

Returns

– Returned coffee is not accepted as it is a perishable item, unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Express shipping is Next Day Air, 2nd Day Air, 3 Day Select and other overnight or express shipping services that may have been requested by you. Ground shipping is not refunded unless our shipping department was at fault and your order arrived damaged.

– Time is of the essence. If you receive your order and notice the order is damaged you must contact us within 48 hours for an exchange. No exchanges or returns will be accepted after 48 hours.

 

*Due to the changing environment around COVID-19, there may be some unexpected delays in the processing and/or shipping of your products.